Refund Policy

Last updated: October 29, 2026

Growth HQ guarantee

30-day guarantee: your HQ site builds and is set up as promised, or your setup fee is refunded.

Digital products (skill cards and training)

Because these are delivered instantly, you can request a refund within 7 days of purchase if they did not work for you. Contact us with your order email. We may decline refunds where the product has clearly been downloaded in full and shared.

Subscriptions (community and monthly care)

Cancel anytime. Your access continues until the end of the period you paid for and you are not charged again. Past periods are not refunded.

3-payment plan

The plan ends after the 3rd payment. The Growth HQ guarantee above applies to the plan too.

Other setup services and live seminars

Starter HQ, VIP Full Company HQ and live seminar refunds are handled case by case. Contact us before your start date or event and we will work it out fairly.

How to ask

Contact us through the contact form on our home page with your order email and what you bought. Approved refunds go back to your original payment method through Stripe.

Contact

AI HQ by Don Alpha. The legal business name appears on your Stripe receipt. Questions or requests: reach us through the contact form on our home page and include the email you used to buy.